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client portal development for event software company

About the project

  • location United State of America
  • calendar Nov. 2018 - Jan. 2019
  • link
Luster is a dynamic company that brings cutting-edge technology to the forefront of experiential marketing. With a focus on creating unique and unforgettable experiences, Luster empowers event guests, social followers, and fans to fully engage with brands, campaigns, and each other more seamlessly than ever before.


In today’s digital age, experiential marketing companies rely heavily on technology to engage their clients with the right content and information. Providing access to relevant data is crucial for their clients to make informed decisions and achieve their business goals.

Recognizing this need, Luster wanted to create a portal for clients that seamlessly enables them to access data from their Instagram business accounts. However, building such a portal posed significant challenges. One of the major hurdles was integrating the Instagram API with the client portal.

As the Instagram API has strict security measures and is constantly evolving, Luster needed a strong development partner to help take on this challenge. That’s when the team brought in JetRockets.

Chaitresh Srinivas, CTO, Luster

“Our project manager handled all communications with their JetRockets engineers, which worked well. We had no problem understanding the technical concepts.”

Luster challenge


To overcome the aforementioned integration challenges, we used cutting-edge technology and design principles to create an innovative client portal that seamlessly integrated with the Instagram API, and implemented a robust infrastructure that could handle a high volume of traffic and data without compromising performance or reliability.

In order to create a seamless user experience, JetRockets designed and developed six custom templates that integrated with Facebook and Luster’s internal servers. These templates included:

  • Portal Login
  • Landing Template with Idle and Authorized States
  • Instagram Authorization Support Information
  • Client Portal Event Landing Template
  • Select Authorization Template
  • Error Message Template

And to ensure that the templates met Luster’s design and functionality requirements, we utilized Luster’s provided design files in sketch format, API documentation, and Postman scripts to test endpoints.

We also leveraged React and Redux 2 in developing the tool in order to ensure that Luster’s clients could easily access and share data from their Instagram business accounts. This provided Luster with valuable insights and analytics that they could use to optimize their social media strategies.

Finally, we provided deployment documentation and created a list of build tools and version numbers. This ensured that the client portal could be easily deployed and maintained by Luster’s internal team, further enhancing the long-term value of the solution.

Chaitresh Srinivas, CTO, Luster

“I was most impressed when the team JetRockets brought up issues and edge cases that we missed, then proposed solutions.”

Luster solution
Luster solution


Today, Luster’s clients can now access critical data from their Instagram business accounts in real-time, making informed decisions that drive their business success. The partnership between Luster and JetRockets resulted in a successful software solution that has improved the user experience and streamlined access to data for Luster’s clients.

Luster results
Chaitresh Srinivas, CTO, Luster

“All our clients successfully use this client portal without difficulties or technical problems. Our clients have given their Instagram business accounts access tokens with limited friction. This was a new requirement for our business. Without this client portal, we would have no metrics.”


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