Frequently Asked
Questions

JetRockets is a New York-based Ruby on Rails development agency that builds custom web and mobile applications for businesses of all sizes. We specialize in custom web and mobile app development, MVP development, product & UX/UI design, Fractional CTO services, and technical audits & project rescue.

Our core stack is Ruby on Rails on the backend, with React, Svelte, Hotwire, and Turbo on the frontend. For mobile, we build with React Native and Flutter. Our databases of choice are PostgreSQL and MySQL. We deploy on AWS, Google Cloud, Azure, and DigitalOcean.

We've worked with clients in healthcare & wellness, fintech, travel, legal tech, marketplaces, education, and nonprofit sectors. Our portfolio spans across all of these.

Yes — extensively. Notable integrations include OpenAI, Stripe, Plaid, Zoom, PayPal, Slack, GitHub, LinkedIn, HubSpot, Calendly, Twilio, DocuSign, DeepL, Mailchimp, Google Analytics, and many more. If you need it integrated, we've likely done it.

Fill out our contact form or email hello@jetrockets.com. We typically respond within a few hours to schedule an intro call. You're also welcome to schedule directly via Calendly.

A description of your project goals, desired features, any existing documentation or mockups, and your timeline. If you're not sure where to start, we can send you our intake questionnaire to guide the process.

Not at all. We handle all technical decisions and explain them in plain English. Your input is most valuable for product goals and user experience — we take it from there.

We typically kick off within 2–3 weeks of agreement signing, depending on team availability and project scope.

Yes, always. We respect confidentiality and are happy to sign an NDA at any stage — before sharing any details about your project if needed.

You do. All intellectual property — code, designs, and assets — belongs to you once payment is complete. No lock-in, no strings attached.

We offer time-and-material, fixed-price, and retainer-based models. Our time-and-material rate is $100/hour per developer, inclusive of QA and DevOps. Design services are priced separately.

Our minimum engagement starts at $25,600. We focus on value-driven outcomes regardless of project size within that range.

It depends on complexity. A simple MVP typically takes 6–10 weeks. Larger platforms with more complex requirements can take several months. We provide detailed timeline estimates after a discovery phase.

No. We're fully transparent about all costs. You'll only pay for development time, third-party tools you explicitly approve, and infrastructure like hosting. No surprises.

We start with discovery and planning, then move into iterative Agile development with bi-weekly sprints, continuous QA, code reviews, and stakeholder demos. Post-launch support is always available.

We use Scrum or Kanban depending on project fit. All work is sprint-based and tracked in Asana. You have full visibility into progress at every stage.

Agile sprints, continuous QA testing, mandatory code reviews, and stakeholder demos at every stage. We also offer a 30-day bug fix guarantee — any bugs found in the first 30 days after launch are fixed free of charge.

Yes. We're experienced in inheriting legacy codebases and continuing from where prior teams left off. We begin every takeover with a technical audit to assess the health of the existing code before scoping any work.

Yes. We can expand or reduce your dedicated team as your needs evolve. This flexibility is one of the core advantages of working with a development partner rather than building in-house.

Yes — Rails upgrades and legacy modernization are a core service. We handle version-by-version upgrades with full test coverage, zero-downtime deployment, and a detailed plan before any work begins.

A deep dive into load times, memory usage, query optimization (including N+1 detection), server configuration, background job performance, and caching strategy — delivered as a prioritized list of actionable recommendations.

Yes. We integrate AI features including GPT-based assistants, natural language processing, predictive insights, RAG pipelines, and automation workflows — built reliably into your Rails application, not just bolted on.

We'll help you decide based on your target audience, budget, and goals. We also offer cross-platform solutions with React Native, Flutter, or Hotwire Native — covering both platforms from a single codebase where appropriate.

We provide scalable, secure, and maintainable Rails support including version upgrades, architecture reviews, DevOps, security audits, and long-term platform partnerships. Enterprise clients typically engage us on an ongoing retainer.

Yes. We provide maintenance, monitoring, bug fixes, and new feature development post-launch through support agreements or monthly retainers. We don't disappear after go-live.

Any bugs identified in the first 30 days after your product launches are fixed free of charge. This covers bugs in features we built — not new feature requests or issues introduced by third-party changes.