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Rocketship

Although it can be sad to see a good employee leave, turnover is a normal and unavoidable part of managing a business. People come and go for a variety of reasons.

Turnover is something to be managed, not avoided. The goal should be to maintain as much continuity as possible throughout operations. In doing so, you can protect client interests and deliver the best service or product possible.

The tech world moves rapidly, and there’s nothing more off-putting to customers than seeing an outdated app or interface. But when your business grows and scales, it’s easy to be left behind as you deal with the new complexities of a growing business.

You see this happen sometimes with large hotel chains that have a massive infrastructure to manage. Their sheer size prevents them from updating quickly. But smaller hospitality businesses with room to grow have the advantage of being able to use technology to help them scale.

In the last article, I described my experiences managing an IT project for the first time. Because I spent the first decade of my career in the hospitality industry, I was unfamiliar with some of the challenges I would face. I had to deal with constant bugs and glitches, communication problems, late deadlines, and more.

But by the end of it all, pursuing the project was worth it. I grew in my role as Business Development Manager of JetRockets, and learned several lessons along the way.

In November last year, ChatGPT was released to the public. The OpenAI team has done a quality job, and their artificial intelligence shows excellent results and generates text messages and code. Because of this, some began to talk not only about the fact that, for example, the professions of a writer, artist, lawyer, and others will sink into oblivion but also that programmers will no longer be needed.

Modern technology systems can be difficult to maintain, and tend to accumulate problems as they get older. It is wise to periodically address these problems by hiring a third party to audit your system.

The alternative is projects that burn cash, never get closer to completion, are riddled with bugs, and fail to complete requirements. They slow down your team and drag down your business with it. But getting an audit can help you identify the core problems holding you back, and allow your team to focus on fixing them.